Legal notice

Last updated: February 19, 2026


1. Legal Notice

Operator: ORIGINI TECH, self-employed trader, United Kingdom
Email: support@originitech.com

ORIGINI TECH operates this website with reasonable skill and care.

Nothing in this Legal Notice excludes or limits liability for matters that cannot be excluded under applicable law, including consumer protection legislation.

We are not responsible for disruptions or errors caused by third-party service providers (including carriers or payment processors) beyond our reasonable control, without prejudice to your statutory consumer rights.

Age Restriction: Services are intended for individuals aged 18 or older.

Governing Law: Laws of England and Wales apply. If you reside outside the UK, you also benefit from mandatory consumer protections in your country of residence.


2. Privacy Policy & Cookies

ORIGINI TECH processes personal data in accordance with:

  • UK Data Protection Act 2018

  • UK GDPR

  • EU GDPR (where applicable)

  • Applicable US and Canadian privacy laws

Use of our Services constitutes acknowledgment of our data practices.

Information We Collect

  • Contact details (name, email, shipping/billing address, phone)

  • Transaction details

  • Account credentials

  • Device and usage data (IP address, browser, site interaction)

Legal Basis for Processing (EU/UK)

We process personal data based on:

  • Contract performance (orders & services)

  • Legal obligations

  • Legitimate interests

  • Consent (marketing communications)

Use of Information

  • Order fulfillment and delivery

  • Customer service

  • Fraud prevention and security

  • Marketing (with opt-out at any time)

  • Legal compliance

International Transfers

Where personal data is transferred outside the UK/EU, we rely on legally recognized safeguards such as:

  • Adequacy decisions

  • Standard Contractual Clauses

  • Equivalent lawful mechanisms

Cookies

We use essential, analytics, and marketing cookies.

Users may manage preferences via browser settings or consent tools where required.

Your Rights

Where applicable, you may request:

  • Access

  • Rectification

  • Erasure

  • Restriction

  • Portability

  • Withdrawal of consent

  • Complaint to a supervisory authority

Contact: support@originitech.com


3. Return & Refund Policy (Summary)

This summary does not limit statutory rights.

EU & UK Consumers

  • 14-day cancellation right from delivery

  • Additional 14 days to return goods

  • Standard delivery costs refunded where required by law

  • Return shipping payable by customer unless item is faulty

We may reduce refunds if goods are handled beyond what is necessary to assess them.

Faulty or Incorrect Items

Where goods are defective, damaged, or misdescribed, we will provide repair, replacement, or refund in accordance with applicable law.

Non-Returnable Items

Custom products, perishable goods, sealed hygiene items once opened, hazardous materials, and gift cards — unless faulty.

DDP Orders

All taxes and import duties are included at checkout for eligible international destinations.


4. Shipping Policy (Summary)

Destinations: EU, UK, USA, Canada, Israel, Japan

Processing: 1–3 business days

Delivery: Estimated timeframes only

DDP: Taxes and duties included for eligible destinations

Risk of Loss

For consumer purchases, risk passes to the customer upon confirmed delivery of the goods.

If goods are lost or damaged before delivery, we will provide an appropriate remedy in accordance with consumer law.

Carrier Issues

Customers should notify us promptly regarding delivery problems.
We will investigate with the carrier and provide assistance as required by law.

We are not liable for delays caused by circumstances beyond our reasonable control.


5. Terms of Service (Summary)

Use of this website constitutes agreement to our Terms.

Contract Formation

A binding contract is formed only when we confirm acceptance of your order.

Prohibited Uses

Unlawful activity, IP infringement, fraud, harassment, malware, spam, or security circumvention.

Products

Descriptions and prices may change prior to order confirmation.

Goods must comply with statutory consumer guarantees.

Limitation of Liability

Nothing excludes liability for:

  • Death or personal injury caused by negligence

  • Fraud

  • Breach of statutory consumer rights

Subject to the above and to the extent permitted by law:

Liability is limited to the purchase price of the relevant product.

We are not liable for indirect or consequential losses.

Third-Party Services

We are not responsible for third-party websites or services not operated by us.

Termination

We may suspend access for material breach.

Governing Law

Laws of England and Wales apply, without prejudice to mandatory consumer rights in other jurisdictions.